Fleet/Auto/Vehicle Repair Service Scheduler, Online Request Management and Fleet Integration
This app allows you to manage online requests from your customer for fleet/vehicle/service repairs and it also integrates with Odoo standard fleet app.
This module is fully integrated with Odoo fleet module and repair module.
Main Features:
- Your Customers can send Fleet/Auto/Vehicle Repair requests from your website and also attach documents/images as attachment while submitting a form.
- Generation of unique repair request on submission and record it as fleet repair request in backend.
- Customers can check the status of all their own fleet repair requests submitted by them on my account page of your portal.
- Allow your user to print a PDF report of fleet repair requests.
- Repair User / Technician can communicate with customers using chatter and fill timesheets on workings on their requests.
- Repair Manager can close fleet repair requests and send repair requests for feedback to customers.
- Customers can give feedback and rating of fleet repair requests done by the user.
- Manage your fleet repair request using the assignment repair team.
General Workflow:
- Customers come on websites and want to book fleet/auto/vehicle repair requests.
- Customers go to the link to create a repair request.
- Customers can see the form and fill in details. (View Timeslots button allows him to see available time to meet Advisor/Representative).
- Customer can choose multiple services - Pricing are shown if price not available on service form in backend then it will show 'Ask Advisor for Pricing'
- Customers can choose Year, Make, Model and enter a number plate / License Plate. (System will search License Plate in odoo list of fleets/vehicle and if found then it automatically link Vehicle in backend otherwise repair manager has to create new vehicle.).
- On submission of repair request system will create repair request in backend as well as create appointment/meeting with advisor.
- Repair manager can open a repair request in the backend, see details entered by the customer and also fill some details manually and assign that request to technical or repair use.
- Repair manager will create the vehicle (if not available in the system), service logs, and repair order.
- Repair users can work on repair requests and fill timesheets.
- Repair managers can close the request and that will send an email to the customer to request for feedback.
- Customers can fill in online feedback.
Menus Available:
- Fleet Repair
- Analytic Account
- Analytic Accounts
- Configration
- Appointment Slots
- Fleet Teams
- Fleet Repair
- Fleet Repair Request
- Reports
- Repair Analysis
Repair Users Examples for Screens Below
- Customer ===> Edwin Hansen
- Repair Manager ==> Mitchell Admin Edward Foster
- Repair User ==> Marc Demo