Helpdesk Service Level Agreement (SLA) Analysis
for Estimated Hours / Consumed Hours / Delay Hours.
This app provides Helpdesk Service Level Agreement (SLA) with consumption of estimated hours and delay hours analysis.
Main Features:
- Support Manager(s) can see (SLA) Consumption Hours / Delay Hours Report under Reports Menu of helpdesk support ticket app.
- ONLY COMPATIBLE WITH ODOO COMMUNITY EDITION.